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To Promote SUPER Customer Service
“Your business BUSINESS GOAL Is To Have CUSTOMER SERVICE That Is Not Just Superior - But LEGENDARY”
Guaranteed . . . Great Patient Education will put you in the WINNERS circle because you will be more Productive and Profitable
Your TEAM is the LIFEBLOOD of Your Practice, and they have the power to drive amazing customer experiences with each and every interaction, particularly the Phone. COMMUNICATION about the VALUE of your DOCTORS CARING ABILITIES must be one of your TEAM’S GREATEST ASSETS.
“Excellent CUSTOMER SERVICE has always been and will always be one of the CRITICAL COMPETITIVE CHALLENGES for any and all DENTAL PRACTICE’S”
If you take to heart the following recommendations for success you will operate your customer service within your dental practice . . . I promise you there will be no competition to worry about.
First step to achieving successful CUSTOMER RELATIONSHIP MANAGEMENT is to purchase both of these books immediately. No shortcuts allowed to become successful.
“CUSTOMER SERVICE EXCELLENCE” has always been and will always be one of the critical competitive ADVANTAGES for any SERVICE BUSINESS.
It should be a well known fact that every practice must have a (CRM) Customer Relationship Manual that contains the guidelines how to treat your patients well. This is key to creating the kind of customer loyalty that can drive practice revenues and gain a competitive advantage over your competition. But it's easier said than done. Most leaders would agree that creating a stellar service culture is a key strategic imperative but they often lack a formal process for making this happen. Our focus is to help your practice develop such a necessary Customer Relationship Manual. A good starting point for would be to take the quiz below NOW!