If 9 of every 10 employees in your organization felt engaged in their work, you’d have one outstanding culture. It can happen. Want to know how? It’s as basic as one, two, three . . .
These are all real statements I’ve heard in the last few weeks: “Oh we don’t worry about observing our high-performing call center reps. We just focus on the ones who are struggling.” “John doesn’t really need a training and development plan like everyone else, he’s got his jobRead More
8 PERMANENT GAME CHANGERS Dentistry now faces its very own set of rising challenges to the status quo. By themselves, these issues might have been confronted and dealt with successfully over time, without causing any great harm. But in the context of our wounded economy, seriousRead More
When it comes to the ‘business’ of dental practice, the majority of dentists are inflexible and unwilling to embrace change. Given this resistance, they are blind to the many opportunities becoming available as a result of these changes. They are unable to recognize the possibilities created by theseRead More
INTRODUCTION Whether you’re a solo practitioner, or starting or joining a group practice, you must know where you are heading and what the end game is. Everything has a beginning and an end. If you visualize how you want your dental practice to end, shaping the journey is moreRead More
In 2006, here are some of the comments we were hearing about the dental industry. They went like this. "Dentistry is recession proof" and "People will always need their teeth." Marketing budgets were flush, dental tradeshows were the place to be, dentists’ incomes were at theirRead More