When facing a crisis many just try to “get through it” with the least amount of damage – they are willing to be a victim as opposed to a master of their circumstances. They put their heads in the sand (and get their competitive/market share butt kicked). Some hunker
Read More3 Clear Steps to 1 Outstanding Culture

If 9 of every 10 employees in your organization felt engaged in their work, you’d have one outstanding culture. It can happen. Want to know how? It’s as basic as one, two, three . . .
The Challenge
One thing that will tip you off to the Read More7 THINGS YOUR HIGH-PERFORMING EMPLOYEES LONG TO HEAR YOU SAY

These are all real statements I’ve heard in the last few weeks: “Oh we don’t worry about observing our high-performing call center reps. We just focus on the ones who are struggling.” “John doesn’t really need a training and development plan like everyone else, he’s got his job
Read MoreDentistry’s Permanent Game Changers

8 PERMANENT GAME CHANGERS Dentistry now faces its very own set of rising challenges to the status quo. By themselves, these issues might have been confronted and dealt with successfully over time, without causing any great harm. But in the context of our wounded economy, serious
Read MoreWhy Solo Practice Won’t Make It!

When it comes to the ‘business’ of dental practice, the majority of dentists are inflexible and unwilling to embrace change. Given this resistance, they are blind to the many opportunities becoming available as a result of these changes. They are unable to recognize the possibilities created by these
Read MoreHave A Game Plan To Join a Group Dental Practice?

INTRODUCTION Whether you’re a solo practitioner, or starting or joining a group practice, you must know where you are heading and what the end game is. Everything has a beginning and an end. If you visualize how you want your dental practice to end, shaping the journey is more
Read MoreHow Dentistry has Changed in the Last 10 Years

In 2006, here are some of the comments we were hearing about the dental industry. They went like this. "Dentistry is recession proof" and "People will always need their teeth." Marketing budgets were flush, dental tradeshows were the place to be, dentists’ incomes were at their
Read MoreImprove Your Leadership Style Through Staff Surveys

A recent study indicates that employers have a major effect on employee engagement — and that the rate of engagement around the country may be at an all-time low of about 30%. You can improve these numbers in your practice areas, where you can improve your management style. But you have to tread carefully
Read More6 Teamwork Keys To Increase Production And Enjoyment

Over the years, I have talked with hundreds of dentists and analyzed dozens of dental practices. I discovered that that success in dentistry is primarily due to skill sets in three diverse areas — Clinical Skills, Business Skills, and Relationship Skills. While any one of the three skill sets can be a
Read MoreLeadership Qualities Staff Want From Their Doctor

Whether you are the head “honcho” of a Corporate America Company, or the leader doctor of a dental practice, it is a big challenge . As a leader in your organiz-ation, your success directly impacts your success and of people on your team. The right leadership qualities can propel your team forward —
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