When facing a crisis many just try to “get through it” with the least amount of damage – they are willing to be a victim as opposed to a master of their circumstances. They put their heads in the sand (and get their competitive/market share butt kicked). Some hunkerRead More
If 9 of every 10 employees in your organization felt engaged in their work, you’d have one outstanding culture. It can happen. Want to know how? It’s as basic as one, two, three . . .
The ChallengeOne thing that will tip you off to the Read More
These are all real statements I’ve heard in the last few weeks: “Oh we don’t worry about observing our high-performing call center reps. We just focus on the ones who are struggling.” “John doesn’t really need a training and development plan like everyone else, he’s got his jobRead More
8 PERMANENT GAME CHANGERS Dentistry now faces its very own set of rising challenges to the status quo. By themselves, these issues might have been confronted and dealt with successfully over time, without causing any great harm. But in the context of our wounded economy, seriousRead More
When it comes to the ‘business’ of dental practice, the majority of dentists are inflexible and unwilling to embrace change. Given this resistance, they are blind to the many opportunities becoming available as a result of these changes. They are unable to recognize the possibilities created by theseRead More