8 Things BOSSES Can Say That Make A Team Happy
It doesn’t take a big raise or lavish gifts to make your TEAM happy. Instead, doctors who are hopefully the BOSS, and who foster a culture of inclusion and openness with their employees will reap the benefits resulting from an engaged and happy workforce. One of the simplest ways for doctors to ensure the happiness of their workers is to make sure that they use certain words and phrases when talking to their workers. A Good BOSS, uses some of the best words and phrases shown below. (Doctors who want to keep their TEAM motivated, should use them frequently.)
“That was my fault”
You can guarantee your team already knows who is responsible for failure; you will gain more respect by owning up to your mistakes than by ignoring them.
“I’m glad to have you on the TEAM”
This is one of the most powerful and motivating phrases employees can hear from their BOSS.
“Here is a road map of our practice Strategies and our future GOALS”
Employees want to know what is going on, and doctors need to clearly communicate with their team where the practice is going and how they are going to get there.
The words “thank you” make people happy – but to make your TEAM even happier, BOSSES should tell them specifically why the thank you is due. This shows that the BOSS is paying genuine attention. For instance, saying “Thanks Mary, for handing in that financial report a day early,” or “Thanks Susan, for working late yesterday, can go a long way.
“This is why”
The TEAM wants to know why doctors are doing what they’re doing – in an open and honest way. Sometimes, the “why” can be difficult, but they need to hear and understand it. Other times, the “why” is big, and they’ll be motivated and excited by it.
“I know I can always count on you for_____”
The key is to be specific. People (not just employees) love to be recognized for their unique strengths and talents, for those things that we notice they do better than anyone else. This phrase that can hone in on the specifics of the employee’s talent is going to be a winner. It sounds simple, but you would be amazed at how difficult it is for BOSSES, and those in charge – to pay close enough attention to the employee to give those specifics.
“I believe in you”
As in I believe in you and will work with you through the good and difficult times.
“What do you think?”
Everyone’s feedback and contributions are important. Since we all work on many projects simultaneously, it is vital to get input and feedback from multiple team members, so asking others’ opinions is crucial.
Every phrase above let’s a TEAM Member feel “IMPORTANT” and how much she is “APPRECIATED.” Try it and I Guarantee every day will be a GREAT DAY.
HUGH F. Doherty, DDS, CFP is a Certified Financial Planner, national lecturer, author and an advisor to the dental profession. with over 30,000 hours consulting with doctors across the United States. He is widely respected for providing and sharing some of the best information on management and finance. His varied background in the field of dentistry, CEO of Doctor’s Financial Network and years of research and study at Harvard University Graduate School of Business and the College of Financial Planning, make him uniquely qualified to educate doctors in all aspects of the business and financial world.