Create True Customer Loyalty: 10 Rules

True customer loyalty means making the relationship the most important thing you do. No one understood that better than Walt Disney. He called his customers “GUESTS” and we call ours patients. Patient loyalty will always come from having a very strong relationship with your patients. When they see you as

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admin November 18, 2013
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10 Things Your TEAM Wants More Than a Raise 

Contrary to popular belief, your TEAM values many things more than the amount of money they're being paid. If they're treated right, they will not only work for less, they'll pe happier and more productive as they do so. Making big money is often less important to the TEAM than satisfying these BASIC

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admin November 11, 2013
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What The Best Leaders Understand About Themselves

Leadership is for most dentists an under developed necessary strength for practice SUCCESS. Are you in touch with your values, motivations and goals? These 6 steps will start your journey of self-discovery so you can lead your practice to success. Truly great leaders know themselves well. They understand

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admin November 8, 2013
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